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Online Pharmacy
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Frequently Asked Questions
Q: How does an online
consultation work?
A: Online consultations are a new
concept in health care that utilize the
Internet to improve patient access to physician
care. The patient does not receive a traditional
physical exam by the physician, but rather
completes an online questionnaire and communicates
with the physician using a secure online
communication tool. Although online consultations
will never take the place of traditional
medicine, they do provide a means for patients
to receive treatment for a limited number
of conditions that, in certain circumstances,
may not require a physical exam.
In developing this new Internet medium for
the delivery of health care services, the
pharmacy is committed to meeting and exceeding
current regulations. The online pharmacy
only fills prescriptions from credentialed,
certified physicians that are licensed in
the U.S. They are licensed in all states
in which they dispense medication, and they
employ highly qualified pharmacists to provide
you with the highest standards of pharmaceutical
care. All medication is obtained from a
legitimate pharmaceutical wholesaler or
the manufacturer, so you can be sure you
are receiving the same quality medication
you would receive at your neighborhood drug
store.
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Q: What happens once I submit
my order?
A: A US licensed physician will review
the information you have submitted and either
approve or decline your request.
If approved, the physician will write the
prescription and send it to the pharmacy
where it will be filled and shipped to you
via FedEx priority overnight. Your prescription
will include information explaining the
usage, dose, and precautionary information
for your medication. You will also receive
contact information for the pharmacist in
case you have any questions after you receive
your medication.
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Q: What are your privacy
& security policies of the pharmacy?
A: The pharmacy is dedicated to patient
privacy and security. All information furnished
is legally protected under doctor-patient
privilege laws.
The ordering system uses the latest in Secure
Encryption Technology. All personal and
credit card information is submitted with
the highest level of security and precautions.
The system also has safeguards in place
to protect against credit card fraud. Individuals
attempting the fraudulent use of a credit
card will be reported.
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Q: What prescription medications
does the pharmacy dispense?
A:Please view the column to your
left to see the prescription items that
the pharmacy sells. They only fill prescriptions
from online consultations, therefore they
carry a very limited number of medications.
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Q: What are the shipping
rates and policies?
A: Once your order is approved, it
will be forwarded to the pharmacy for fulfillment.
Once the pharmacy has received your prescription,
it usually takes one to two days to fill
and ship your medication.
The pharmacy does not ship to P.O. BOXES.
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Q: Where does the pharmacy
deliver?
A: They deliver prescriptions to
all U.S. States with the exception of Missouri
and Nevada.
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Q: What is the cancellation
policy?
A: You may cancel your order before
the physician approves it. If the order
has not yet been approved by the physician,
they will cancel your order. You cannot
cancel an order once the physician has approved
it.
No refunds or exchanges of prescription
medications due to Federal Law.
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